Refunds Policy

Custom Underwear Manufacturers

Underwear is an essential part of daily clothes, and comfortable underwear is another important factor that could make or ruin your day. The ventilation and comfort are the top characteristics involved in the underwear manufactured by us.

Customize High-quality Underwear for Your Project

To satisfy the most discerning customers around the world, Elastic offers a range of luxurious custom underwear services for men and women. The right underwear is the foundation of every outfit, which not only makes you feel comfortable during the day, but also provides excellent performance in challenging situations.

Our factory can make a variety of styles of men's custom underwear. We have decades of experience in underwear manufacturing and use high-grade fabrics to ensure the comfort, durability and performance of underwear for men and women. Without excellent manufacturing technology, you will never lack underwear design options.

Large Batches of High Quality Underwear Collections

We have a vast collection of underwear that is fashionable, up-correct to the sizes, and has the styles of the fashion models. You are getting ample options in our catalog like box briefs, boxers, and stretchable with unlimited customization options on demand.

What makes us professional and recognizable manufacturers all around the globe is our flexible services and products that can be utilized precisely the way you want them to be. Whether it's men's undergarments or women's undergarments, we can make customized underwear right according to your requirements.

One-stop Service, Custom Design for Your Project

With our wide range of printing options, you can create a lot of demand for your chosen lingerie. Whether it is screen printing, DTG printing, embroidery or cut and sew, we are very good at these customized processes.

We are happy to provide on-demand customization and brand personalization services, incorporating your ideas into our perfect lingerie tailored for you. With our high-quality fabrics and meticulous work attitude, you don't have to worry about the design. We will complete it seamlessly.

Chinese Private Label Underwear Manufacturers Expand Global Reach

Elastic has a top-notch underwear manufacturing facility equipped with all the machines and equipment to customize the right on-demand products for you. We are the first choice for most underwear brands. This is because our dedicated professionals are ready to help you at any time. We offer complete in-house facilities, from package fabric selection, cutting, trimming and sewing to prototyping, sampling, bulk production, packaging and shipping. With our transparent process from start to finish, you will always be kept informed and get regular updates

Refunds Policy

By placing an order, You confirm that You have read, understood and accepted these following policy.

 

Cancellation

We accept order cancellation before the product is shipped or produced.We cannot cancel the order if the product is already shipped out.

We also offer order adjustment service if your order is not yet shipped out. If you want to make any changes to your order, welcome to email us at  kellycom@elasticsharing.com as long as it has not been shipped.

 

Return or Resend

Our policy lasts 15 days from arrival date. If 15 days have gone by since you received the item, unfortunately, we can’t offer you a refund or resend.

You have two options:

1 .Return: We accept the return on products which were shipped out by us and if the item is faulty due to an error on our end (e.g. wrong item or damaged item). Item(s) must be returned together with proof of purchase.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

 

Additional non-returnable items:

Gift cards

Downloadable software products

Some health and personal care items

To complete your return, we require a receipt or proof of purchase. Please contact our support team via kellycom@elasticsharing.com for more information.

 

You will pay for return shipping. For quality related returns, return shipping cost is refundable. Items not meeting the above criteria will be considered ineligible for a return.

 

2.Resend:

if the item is faulty due to an error on our end (e.g. wrong item ).We are willing to resend the correct product for you.

If the item is defective due to transportation issues (such as damaged items).We can reissue new product for you under the premise that you bear part of the shipping cost

 

 

Refunds (if applicable)

Once your return is received and inspected, we will email you a notification of receipt. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

 

Due to transportation problems, If you think the return is too troublesome,the goods are damaged when the goods are received, we can bear part of the loss and refund part of the amount.

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CONTACT INFORMATION

We love to hear from you on our customer service, merchandise, website or any topics you want to share with us. Your comments and suggestions will be appreciated. Please complete the form below.

Los Angeles Office:
210 East Olympic Blvd
Los Angeles, CA 90015

Contact: 1-800-917-3818


Manufacturer in China

No.2 block 16 JIASHNG area ,xiashan jiedao xiashan town ,chaonan district shantou city ,Guangdong province China

kellycom@elasticsharing.com

Contact: 86+15913128848

Whatsapp: 86+15913128848

Zalo: 86-15913128848

WeChat: 86-15913128848